Privacy Policy
Last updated: 11:30 AM TUE 5 MAy 2026
This Privacy Policy describes how VeeLionย (“we,” “us,” or “our”) collects, uses, and protects information when you visit https://veelion.com (the “Site”) and use our localization and translation services.
Information We Collect
Information you provide to us. When you contact us, request a quote, place an order, subscribe to our newsletter, or create an account, you may provide us with your name, email address, phone number, company name, billing information, and any source materials or documents submitted for translation or localization.
Payment information. Payments on our Site are processed through Fawry. We do not store your full payment card details on our servers; this information is handled directly by Fawry and its banking partners.
Information collected automatically. When you visit our Site, we automatically collect certain technical information including your IP address, browser type, device information, pages viewed, and the dates and times of your visits. This is collected through analytics tools (see “Cookies and Analytics” below).
How We Use Your Information
We use the information we collect to:
- Provide our localization, translation, and related services
- Process orders and payments (in Egyptian Pounds, EGP)
- Respond to inquiries and communicate with you about your projects
- Send newsletters and updates you have subscribed to
- Understand how visitors use our Site so we can improve it
- Maintain the security and proper functioning of our Site
- Comply with legal and tax obligations under Egyptian law
We do not sell your personal information.
Confidentiality of Submitted Materials
Documents and materials you submit for translation or localization are treated as confidential. Access is limited to the linguists, project managers, and staff working on your project, all of whom are bound by confidentiality obligations. We do not share your content with third parties except as necessary to deliver the service you requested.
Cookies and Analytics
Our Site uses cookies and similar technologies to enhance your browsing experience and gather usage data.
We use Google Analytics to understand how visitors interact with our Site. Google Analytics may collect information such as your IP address, pages visited, time spent on the Site, and referring website. You can learn more at https://policies.google.com/privacy, and opt out via the Google Analytics Opt-Out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
You can control or disable cookies through your browser settings.
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information with:
- Payment processors (Fawry) to process your transactions
- Service providers who help us operate the Site (hosting, email, analytics)
- Linguists and contractors working on your specific project, under confidentiality agreements
- Legal authorities when required by Egyptian law or to protect our rights
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, to maintain business records, or as required by Egyptian law (including tax and accounting regulations). You may request deletion of your information at any time, subject to these legal retention requirements.
Your Rights
You may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Unsubscribe from marketing communications at any time
- Object to or restrict certain uses of your information
To exercise any of these rights, contact us at office@veelion.com .
Children’s Privacy
Our Site and services are intended for business and adult clients. We do not knowingly collect information from children under 18.
Third-Party Links
Our Site may contain links to other websites. We are not responsible for their privacy practices and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will update the “Last updated” date at the top, and significant changes will be communicated through our Site or email.
Contact Us
Veelion
Website: https://veelion.com
Email: office@veeloin.com